AAC – CIVIL AVIATION AUTHORITY – Independent regulator of the aeronautical sector, having administrative, financial autonomy and individual capital.

ABSENCE OR DELAY OF A PASSENGER AT THE EMBARKMENT / NO SHOW – The passenger who does not present himself or is late for the embarkation for which the reservation was made and issued a respective ticket or interrupts the trip.

ACTS OF ILLICIT INTERFERENCE – Acts or attempts of acts susceptible to jeopardize the security of civil aviation and air carriage.

ACCES CONTROL – Security procedure or equipment intended to ensure that only people, vehicles and objects with security clearance may have access to the restricted security airspace or perimeter.

AERODROME – Any defined area of ​​land or water, including its buildings, facilities and its equipments, intended, totally or partially, for the arrival, movement and departure of aircrafts and as such authorized by the aeronautical authority.

AERODROME USER – A person or a colective responsible for the carriage by air of passengers departing from or to the aerodrome in cause.

AIR CARRIER – An air transport company holding a valid operating license.

AIR TRANSPORTATION – Series of acts intended to carry people or objects from one aerodrome to another, by air and by aircraft.

AIRPORT – International public aerodrome, destined to aircraft operations, coming or leaving, equipped with services of customs, health, immigration and similar procedures.

AIRPORT INFRASTRUCTURE MANAGEMENT ENTITY – Entity responsible for the administration and management of airport infrastructures, as well as coordination and control of activities of various operators present at an aerodrome or aerodrome system.

AIRPORT OPERATORS – Same as airport administration, a person or organization responsible for the administration of an aerodrome or a group of aerodromes.

AIRCRAFTS – Devices or machines capable of traveling through airspace, using air reactions and capable of transporting people or objects, with the exception of hovercrafts.

AUXILIARY DOG OR ASSISTANCE DOG – Specially trained animal to guide and assist people with disabilities in the development of the daily activities of people with disabilities.

ASA – AIRPORTS AND AIR SECURITY OF CABO VERDE – Company responsible for the managing of aerodromes in Cape Verde.


BAGGAGE – Belonging of the passenger or crew member, transported in the cabin or in the hold of an aircraft by virtue of a contract with the operator.

BAGGAGE IN TRANSIT – Baggage that arrives at an aerodrome and leaves on the same flight, applying also in situations where the carrier changes aircraft, but maintains the flight number of arrival.

BAGGAGE LABEL – Document issued for the unique purpose of identifying checked baggage.

BAGGAGE LOSS – Baggage, involuntarily or inadvertently, separated from passengers or crew members, or their owners.

BAGGAGE FRANCHISE – The air carrying of baggage is free of charge for passengers (hand and hold) as it is specified and subject to the conditions and limitations of air carrier regulations.

BOARDING OPERATIONS – Carried out during the period in which the passengers are under the orders of the carrier, until they enter the aircraft.

BASIC RATE – Price to be paid for the transportation of passengers, baggage and the conditions governing their availability and use.

BLND (Classification and codification of PRM) – Passenger with visual impairment (may be accompanied by an animal, a trained dog for their assistance).

BOARDING CARD – Document issued by the air carrier, containing the flight number and the name of the passenger, in order to allow him to board the aircraft.

BVC (IATA Code) – Aristides Pereira International Airport, Boa Vista.


CANCELLATION – Failure to achieve a flight that was previously scheduled and in which at least one seat was booked.

CARGO – All goods transported by aircraft, at the exception of mail bags, onboard supplies, hand baggage and checked baggage.

CREW – Crew members are people duly authorized to perform duties on board of aircrafts.

CIVIL AERONAUTICS – Set of activities work-related to aircrafts, in the public and private domain, at the exception of the military. It is as well as the organization and the use of aeronautical infrastructure and airspace for aircrafts.

CHECK-IN – Process of presentation and acceptance of a passenger to board a particular flight.

CHD – Abreviation for “Children”, English term for “child”. Used for passengers aged from 02 to 11 years old.

CODE SHARE” – CODE SHARING AGREEMENTS – In some services, some carriers have agreements with other air carriers known as "Code Share", which means that even if there are one or more reservations with an air carrier and there are one or more ticket baring the same name or having the same airline Designator's Code and appear as the carrier, the aircraft may be operated by another carrier. nevertheless, your contract remains with the air carrier with which you purchased your ticket.

CV HANDLING – Company that provides one or more services or forms of ground handling to third parties (airlines).


DANGEROUS GOODS – Any article or substance which, when transported by air, may constitute a risk to health, safety, property or environment, listed in the dangerous goods manifest of the ICAO Technical Instructions (Document 9284) Or classified as such.

DEAF (classification and codification of PRM) – Passenger with hearing impairment (may be accompanied by trained dogs for assistance).

DISEMBARKATION OPERATIONS – Carried out from the moment passengers leave the aircraft until they are no longer under the orders of the carrier.


ELECTRONIC TICKET – Itinerary / receipt, electronic coupons and, if applicable, a shipping document issued by or on behalf of air carriers.

EXCESS BAGGAGE – The transportation of baggage in addition to the amount of luggage whose transportation is free that is subject to payment of a fee.


FINAL DESTINATION – The destination indicated on the ticket presented at the registration desk or, in the case of successive flights, the destination of the last flight. The successive alternative flights available are not taken into account if the original schedule time of arrival is respected.

FLIGHT ANTECIPATION – When a flight is initiated before the scheduled time and, consequentely, prevents the passenger from boarding, despite the fact that the passenger was available to the air carrier at the scheduled time.

FLIGHT DELAY – when an operating air carrier has reasonable motives to foresee that in relation to its scheduled time of departure a flight will suffer a delay of two hours or more or will have a delay of the equal period of time.

FORCE MAJEURE – Unusual and unpredictable circumstances beyond control and the which consequences could not have been avoided even if all necessary precautions were taken.

FREE PASSENGER – Passenger traveling free or with a reduced fare ticket not available, directly or indirectly, to the public.


HAND BAGGAGE – Baggage to be carried in the cabin of an aircraft.

HOLD BAGGAGE – Baggage to be carried in the cargo hold of an aircraft.


ICAO – INTERNACIONAL CIVIL AVIATION ORGANIZATION – A specialized agency of the United Nations, established by the States in 1944, created to manage the administration and governance of the Convention on International Civil Aviation (Chicago Convention).

INAD – A person whose admission to a State is or will be refused by the authorities of that State.

INF – Abbreviation for "Infant". This code refers to the passengers of the lap, that is, children between the ages of 0 and 2 years old incomplete.

ITINERARY/RECEIPT – Document issued by air carriers for passengers traveling with electronic tickets and bearing their name, flight information and notices.

INTERNAL AIR TRANSPORT SERVICE – Any air transport service that is provided between two or more points in the country.

INTERNATIONAL AIR TRANSPORT SERVICE – Any air service which is provided between the national territory and that of a foreign State or between two points of the country when an intermediate stopover has been provided in the territory of a foreign State.


JOINT TICKET – Ticket issued by an air carrier in favor of a passenger in conjunction with another ticket, which are considered together, to constitute a single contract of carriage.


LOST AND FOUND – Service designed to deal with irregularities with luggage.


MAAS (classification and codification of PRM) – (meet and assist) – Special cases. Passengers who require individual special attentions during embarkation and disembarkation which normally are not provided to other passengers. Namely: pregnant women, nursing, convalescent, elderly, people accompanied by children, etc.

MEDA (classification and codification of PRM) – Medical case. An authorization and / or medical follow-up may be required. It does not apply to passengers who only require special assistance at the airport and during embarkation and disembarkation operations. It applies, preferably, to the following passengers: injured, plastered, people needing oxygen during the flight, newborns in incubators, etc.

MMO (IATA Code) – Aerodrome of Maio.


NATIONAL CARRIER - An air carrier holding a valid export license granted by the Cape Verdean Aeronautical Authority.

NON REGULAR AIR TRANSPORT SERVICE – Any air service that is not subject to frequencies, routes and pre-set schedules, even if a certain service is provided through a series of flights.

NON ACCOMPANIED BAGGAGE – Baggage carried as cargo on the same aircraft or on a different aircraft from than the one which carries the person to which it belongs to.


ORGANIZED TRIP – A trip with a touristic agenda, that is sold at an all-inclusive price, when it exceeds twenty-four hours or includes a night spent, and combines two of the following services: transportation, accommodation and tourist service non-subsidiary of transportation, namely sporting, religious related events and cultural activities as long as they represent a significant part of the travel.

OXYG (classification and codification of PRM) – Oxygen for passengers traveling both seated and on strecher requiring oxygen during the flight.


PASSENGER – User of the air service, transported or to be transported with the consent of the carrier and or the corresponding contract for that service provision.

PASSENGER IN TRANSFER – Passengers on an aerodrome that pass directly from one flight to another.

PASSENGER IN TRANSIT – Passenger who remains on board of the aircraft or disembarks at an intermediate airport to re-embark in the same aircraft

PERSON WITH REDUCED MOBILITY – PRM – Anyone whose mobility is reduced when using transport due to sensory or locomotor, permanent or temporary physical disability, intellectual disability, age or other cause of incapacity, and whose situation requires specific special care and adaptation of the services available to all passengers.

PROHIBITED ARTICLE – An object susceptible of being used to commit acts of unlawful interference, which has not been duly declared and which is subject to the laws and regulations in force.


RAI (IATA Code) – Praia International Airport - Nelson Mandela.

RESERVATION – Fact that the passenger has a ticket or other proof that the reservation has been accepted and registered by the air carrier or the tour operator.

REGISTRATION LIMIT TIME – Time limit specified by the air carriers and until which the passengers must have completed the (check-in) formalities and received their boarding pass.

REGULAR AIR TRANSPORT SERVICE – All air transport service opens to public use and subject to predetermined frequencies, routes and schedules, in order to constitute a series easily recognized as systematic.

REFUSAL OR DENIAL OF BOARDING – are the refusal to carry passengers on a flight, despite that they have been presented at the boarding desk, with a confirmed reservation for the flight in question and appeared for registration, in advance as indicated and written, including by electronic means, by the air carrier, the tour operator or the authorized travel agent, or until forty-five minutes prior to the published departure time with no time being indicated, except when there are reasonable grounds for denial of boarding. Reasons such as health, security or lack of necessary travel documentation.


SCALE – Any landing operation of an aircraft between the origin and destination of a flight.

SDR – SPECIAL DRAWING RIGHTS – Special Drawing Rights is the currency of the International Monetary Fund (IMF).

SECURITY CONTROL – Means by which can be prevented the introduction of weapons, explosives or other prohibited devices, articles or substances that may be used in the commission of acts of unlawful interference.

SID (IATA Code) – Amílcar Cabral International Airport, Sal

SNE (IATA Code) – Preguiça aerodrome, São Nicolau

SFL (IATA Code) – São Filipe Aerodrome, Fogo

STCR (classification and codification of PRM) – Passengers transported on strechers.


TAXES – Cash assessments required by the Aeronautical Authority as an individual consideration for the use of a public good or service.

  • IU –  Security taxe
  • CV – Passenger taxe

Passenger taxes (CV) – Represents a consideration for the services provided to air passengers, namely: air conditioning, lighting, bathroom services, access and traffic routes, signaling in public areas and passenger waiting rooms, (Check-in, baggage and cargo processing, lost and found), cleaning and maintenance service and flight information panels.

Security taxes (IU) – Represents a consideration for the services provided to air passengers, namely passenger and hand luggage control, hold baggage control, mail and cargo control, aerodrome and airline staff control, Surveillance of aircraft and restricted areas of security and control of personnel with access to security restricted areas.

TOUR OPERADOR – Anyone who, other than an air carrier, is a person or colective organizing on a non-occasional basis, travels for touristic purposes, by affinity, special events, among others, and sells them or places them for sale, directly or through a third party.

TRACING – Execution of technical or other means for the detection of weapons, explosives or any other device, article or dangerous substance that may be used for the practice of an act of unlawful interference.

TRANSFER BAGGAGE – Baggage which at an aerodrome results from direct trans-shipment between two different flights, either from the same air carrier or from different air carriers.

TICKET – A valid document giving the right to a transport, or equivalent, on a support other than paper, including electronic media, issued or authorized by the air carrier or its authorized agent.


UNIDENTIFIED BAGGAGE – Baggage found at an aerodrome, with or without a registration label, which has not been taken and is not attributable to a passenger.

UNCLAIMED BAGGAGE – Baggage arriving at an aerodrome and that has not been picked up or claimed by any passenger.

UNRULY PASSENGER – Passenger who violates the rules of conduct of an airport or on board of an aircraft or who does not comply with instructions from airport staff or crew members, disrupting order and discipline in an airport or on board of an aircraft.


VOLUNTEER – A person who presented himself on board with a confirmed reservation for the flight in question and presents himself for registration, as established at the time indicated and written, including by electronic means, the air carrier, the tour operator or by an authorized travel agent, or until forty-five minutes before the published departure time, not being indicated at any time, and is prepared to transfer, at the request of the air carrier, its reservation in return for benefits.

VXE (IATA Code) – Cesária Évora International Airport, São Vicente


WCHR (classification and codification of PRM) – Wheelchair - R for ramp. The passenger can go up and down stairs and walk to and from his seat, but need a wheelchair to move over longer distances (by ramp, boarding bridge, etc.)

WCHS (classification and codification of PRM) – Wheelchair - S for steps. The passenger can not go up or down stairs, but can walk to and from his seat, but he needs a wheelchair to move at greater distances (by ramp, boarding point, etc.). You need adequate equipment to board or disembark when the aircraft is parked on the ramp.

WCHC (classification and codification of PRM) – Wheelchair - C for cabin seat. The passenger who can not get around. You need a wheelchair to move to the aircraft and to and from your seat and proper equipment to board and disembark when the aircraft is parked on the ramp.

WCBD (classification and codification of PRM) – Wheelchair powered by dry battery.

WCBW (classification and codification of PRM) – Wheelchair powered by wet battery.