REESTABLISHMENT OF AIR TRANSPORTATION

Dear Passenger,
In the context of the gradual lifting of restrictions imposed by the COVID-19 pandemic and the reestablishment of air connections, here are some guidelines to take into account when traveling.

Before the trip 

• Fill out the health surveillance form (health declaration) available on the website “of the National Civil Protection and Fire Service” (https://survey123.arcgis.com/share/af3188749dbe4bfe898deca41009a72c) ;
• Take the COVID-19 screening test at least 72 hours in advance;
• Check in online whenever possible and have all the necessary documents;
• Make sure you have enough masks for the entire trip;
• Take a 50ml bottle of alcohol gel or another recommended disinfectant for hand disinfection;
• Avoid going to the airport if you have the following symptoms: Fever, cough, shortness of breath, loss of taste or smell.

At the Airport - Departure

• Arrive on time at the airport to allow controls and necessary new procedures to be carried out;
• Be attentive to all signs at airports and obey the guidelines;
• Practice physical distance, etiquette for coughing and sneezing, hand hygiene and wearing a mask;
• Perform body temperature measurement;
• And know that only passengers and their companions can enter the travel terminal, in the case of a person with reduced mobility and or minors;
• Present to the authorities at the airport, the valid document attesting the negative result of the COVID-19 screening test;
• Ask airport or airline personnel if you have any questions or concerns.

On board 

• Practice physical distance, coughing and sneezing etiquette, hand hygiene and wearing a mask;
• Watch the cabin safety demonstration to learn the specific instructions for your flight;
• Limit your movements inside the plane to what is strictly necessary;
• If you feel unwell on the plane, inform the crew and follow the recommendations.

At the Airport - Arrival 

• Practice physical distance, coughing and sneezing etiquette, hand hygiene and wearing a mask;
• Avoid interactions with people at the arrival terminal and follow directions from airport or airline personnel;
• Collect your bags and leave the terminal as soon as possible.